Purchases from SafeRacks includes a Limited Lifetime Warranty. All unauthorized resellers will ship you a re-sold rack which will void your Lifetime Warranty. Description: SafeRacks 24"x48" Wall Shelf is designed to help utilize wasted space in your garage. Includes two 24"x48" and four deck hooks. Our patented design provides a total of 500 pounds and we back it up with a limited lifetime warranty. We use industrial quality steel and complete our product with a powder coat finish. Easy step-by-step instructions with a full-time support staff for all your questions. Finally, fit the car back in your garage or utilize some new found space! SafeRacks!...It's Your Garage, Take it Back! Shipping and Processing: All products are shipped via FedEx Home Delivery. Please allow 3-4 business days to process your order prior to shipping. This product ships in a single box, please allow 1-2 days between deliveries, as they will sometimes get separated during transit. If at this time you still have not received all boxes, do not hesitate to reach us on Amazon. Refund/Return Policy: If you purchase a product where the cost of shipping is included in the purchase price (i.e. Free Shipping) and you subsequently return the product, we will refund your payment less the cost of outbound shipping. Customers are responsible for outbound and return shipping.